Zuper builds technology solutions to help organizations provide exceptional Customer Experience. Zuper is focused on creating the world’s most comprehensive tool for field workforce collaboration.
Your Challenges / Zuper Solutions
Struggling with Delivery Tracking and fulfilment?
Wasting time allocating jobs/work orders?
Suffering from poor customer retention?
Stressing over inefficient Payment Management?
AI-powered Smart Dispatching to streamline your processes
Manage your Work Orders efficiently, from anywhere.
Boost your sales with Gift Cards & Loyalty Programs
Automatic Invoicing and hassle-free Payments
Versatility Across Industries
Reimagine service delivery and delight your customers with Zuper's Intelligent Service Management Software
Bird's-Eye View
Monitor & boost your team’s performance and improve customer service experience.
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Observe your KPIs by day, week, or month range and leverage data to make business decisions.
Tailor the dashboard and get real-time insights into your customers’ feedback, revenue, parts utilizations, etc,.
Work Order Management
Work order management and scheduling are not the same in every business. Incorporate your own workflows specific to your work order category.
With a simple drag & drop, you will be able to configure your work order process in minutes and even personalize the terminology of the statuses.
Scheduling Made Easy
Bring an end to endless copies of dispatching schedules and having to manually update field service scheduling calendars.
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Create work orders easily for your entire team, add parts/services, assign technicians, and create quotations and invoices at a glance, anywhere, any time, on any device.
AI - Intelligent Dispatching
Simple and powerful experience to give full visibility and transparency of the jobs, resources, and locations to the Dispatchers. Dispatchers can efficiently allocate jobs from any device anywhere. Smart allocation with AI to reduce manual efforts.
Timesheet & shift Management
Smart Geo-Fencing
Drastically reduce the occurrence of timesheet errors.
Shifts & Rosters
Manage your co-workers’ roster digitally from anywhere. No more paperwork. Automatically notifies your co-workers for shift updates.
Time-off Management
Enable your Field co-worker to request time off & leave directly from their app with managers approval.
Automate Invoicing
Enable your field team or the back office to create invoices quickly and easily. Convert estimates to invoices in a single click. All the information from the estimate is automatically populated in the invoice. No more redundant manual steps.
Secure Identity Management with Face Recognition
No more buddy punching and false timesheets. Zuper is World’s first Field Workforce platform to provide secure timesheet management with Face recognition technology.
Zuper’s state-of-the-art Face recognition does more than just securing timesheets. You can prevent unauthorized access to sensitive information and secure access of the app.
The Best part? You don’t need any proprietary hardware or specific smartphones.
Insights
G2Crowd names Zuper as the Summer 2021 High Performer in Field Service Management Software