ERP Implementation Mistakes

Implementing an ERP system is a bit like planning a wedding—lots of moving parts, high expectations, and if things go wrong, everyone hears about it.

Here are five common ERP implementation mistakes that companies make (and how to avoid them before you end up crying over corrupted data instead of wedding cake):

1. Treating ERP Like Just Another IT Project

ERP is not like installing a new printer. It's a full-blown business transformation.

We once heard of a company trying to replicate their 10-year-old manual process in D365, down to every inefficient click. A good partner said, “Wait a second—why not automate that?” Hours saved. Chaos dodged.

Pro tip: A great partner doesn’t just implement—they challenge, optimize, and improve.

2. Migrating Data Like You’re Hoarding for the Apocalypse

If your HR module still has records of employees who left during the Blackberry era... it's time to let go.

A poor partner will migrate everything—junk and all. A great partner? They clean, validate, and move only what matters.

Because let’s be real: your ERP should not double as a digital attic.

3. Over-Customizing Everything (Yes, Everything)

One company spent months (and thousands) customizing a process… only to later discover it already existed in standard D365. Ouch.

Sure, customization sounds cool. But too much of it can turn your system into a FrankenERP—ugly, slow, and impossible to update.

Golden rule: Customize only when necessary. Embrace the standard first.

4. Assuming Users Will "Figure It Out"

Spoiler alert: they won’t.

We’ve seen teams go live with zero training—finance couldn’t process invoices, warehouse staff were begging IT for help, and chaos reigned.

Your ERP can only work if people know how to work it.

Solution: Train early, train often. Create cheat sheets. Do dry runs. Make your users feel like superheroes, not sidekicks

5. Thinking Go-Live is the Finish Line

Going live is not the end. It’s the beginning.

Companies that don’t plan for post-launch support are often left Googling their way through bugs and breakdowns. That’s no way to run a business.

The best partners stick around.

Because let’s face it—ERP without follow-up is like assembling IKEA furniture with no instructions and missing screws.

Final Thought

An ERP system is only as good as the team behind it. So choose a partner who guides, challenges, and stays the course—even after the confetti settles.

At QZ Infomatics, we’ve seen the good, the bad, and the “did-you-really-do-that?” of ERP projects. Let us help you get it right the first time.