VoiceSense -AI that listens to how your customers speak and tells you what it means for your business
VoiceSense uses psycholinguistics and machine learning to find a validated connection between vocal characteristics and personality traits. The model has been built and tested across millions of voice samples in multiple languages. We integrate it into your sales, customer service and HR workflows.

Behavioral Speech Analysis

Vocal Analysis

Sentiment Analysis

Predictive Analysis

Predictive Intelligence for Financial Institutions
Predictive Intelligence for Financial Institutions
Improved targeting performance
Credit card acquisition: Predictive lift of +42% for high-scoring customers compared to baseline.
Better treatment accuracy
Credit-limit increase: Lift of +24% in completion among high-scoring customers.
Improved targeting performance
Credit card acquisition: Predictive lift of +42% for high-scoring customers compared to baseline.
Better treatment accuracy
Credit-limit increase: Lift of +24% in completion among high-scoring customers.
Prediction driven upsell performance
Additional or authorized card: Lift of +59% compared to average.
More accurate prioritization
Personal loan origination: Lift of +32% in loan take-up for high-scoring customers.
Prediction driven upsell performance
Additional or authorized card: Lift of +59% compared to average.
More accurate prioritization
Personal loan origination: Lift of +32% in loan take-up for high-scoring customers.
Risk stratification
Lift of + 25% on first call prediction for default, improving downstream collections performance.
Collection Prioritization
High/low risk prediction: Behavioral risk bands show clear separation with 3x improved risk prediction for collection default
Risk stratification
Lift of + 25% on first call prediction for default, improving downstream collections performance.
Collection Prioritization
High/low risk prediction: Behavioral risk bands show clear separation with 3x improved risk prediction for collection default
Prediction improves performance
Personal credit line or overdraft: Lift of +29% in open or expand actions.
Earlier delinquency prediction
Onboarding stratification: -1.7x higher default in High vs Low risk, supporting tighter approvals.
Prediction improves performance
Personal credit line or overdraft: Lift of +29% in open or expand actions.
Earlier delinquency prediction
Onboarding stratification: -1.7x higher default in High vs Low risk, supporting tighter approvals.
Additional Select Case Studies
Additional Select Case Studies
Loan Approvals - Production Impact
A specialty lender deployed VoiceSense as a behavioural validation layer in their approval workflow. Result: the overall default rate reduced by 5% after adoption, with high-risk customers showing a 33% default rate versus 17% for low-risk customers.
Loan Approvals - Production Impact
A specialty lender deployed VoiceSense as a behavioural validation layer in their approval workflow. Result: the overall default rate reduced by 5% after adoption, with high-risk customers showing a 33% default rate versus 17% for low risk customers.


Customer
Specialty lender with the goal to reduce portfolio default while protecting growth
Customer
Specialty lender with the goal to reduce portfolio default while protecting growth
Approach
Deploy Voicesense as a behavioral validation layer in the approval workflow, maintain existing scorecards, adjust thresholds and manual review rules using risk bands
Approach
Deploy Voicesense as a behavioral validation layer in the approval workflow, maintain existing scorecards, adjust thresholds and manual review rules using risk bands
Results
Customer segmentation to High-risk default 33.2% vs Low-risk 16.6% (-2x) leading to overall default rate reduced by 5% after adoption
Results
Customer segmentation to High-risk default 33.2% vs Low-risk 16.6% (-2x) leading to overall default rate reduced by 5% after adoption
Collections Prioritization Accuracy
A large US collections operation used VoiceSense to classify debtors into five risk bands at first contact. Result: the highest risk group showed an 84% default rate, creating a 3x concentration of effort where recovery was most likely
Collections Prioritization Accuracy
A large US collections operation used VoiceSense to classify debtors into five risk bands at first contact. Result: the highest risk group showed an 84% default rate, creating a 3x concentration of effort where recovery was most likely


Customer
Large US collections operation seeking higher recovery and operational savings
Customer
Large US collections operation seeking higher recovery and operational savings
Approach
Leverage Voicesense to classify debtors into five evenly sized risk bands at first contact triggering earlier outreach and escalation based on band
Approach
Leverage Voicesense to classify debtors into five evenly sized risk bands at first contact triggering earlier outreach and escalation based on band
Results
High risk default group presenting 83.9% default rate-creating a 3x lift that concentrates effort where recovery is likeliest and automates low-risk paths
Results
High risk default group presenting 83.9% default rate creating a 3x lift that concentrates effort where recovery is likeliest and automates low risk paths
Sales Conversion and Retention
Convert More Sales, Faster, with Predictive Voice Analytics
Identify which calls (in real-time) have the highest conversion probability, either with existing or new customers.
Track the historical trends of existing customers to see when they are more likely to be receptive to acquire/commit to "products" on call.
Allow supervisors to assess positive or negative interactions by reviewing call atmospheres -real-time or post-call tracking.
Conversion Probability
Get in depth insights into the buying preferences, personalities, and behavioral tendencies of your highest and lowest quality leads, allowing segmentation of your customers.
Assess and match remote sales agents success to customers' profile segmentation providing superior customer management.
Sales and Marketing Data
Detect early signs of customer churn probabilities to allow you to take preventive measures
Monitor behavior, satisfaction, and upsell/cross-sell probability
Customer Churn Probability
Human Resource Screening and Retention Product
Voicesense, with validated results from acoustics and continual Al calibration, can work with you to develop a bespoke recruitment model using our deep analysis of users' responses and your company needs, all being integrated through our plug-and-play software
Using our Al driven large and diverse data mining to get interaction and behavior sights regaring candigames from voice/video maries or from first to
Assist talent resources by focusing their time efficiencies and attention on these candidates most likely to succeed in a specific with smart job matching assessment
Improve candidate ROI using job matching scores and the in depth profile import of each candidate's tendencies and soft skills
Enhance Candidate Success
Create a streamlined end-to-end recruitment process at the Imp of the hiring funnel-by automatically, and screening for top candidates.
Reduce the total time-to-hire by identifying bottlenecks, providing a swifter, smoother, and more personalized experience for candidates
Reduce Hiring Time
Track satisfaction levels and churn probability within key departments of your organization identifying “at risk” employees before their performance drops, or those at high risk of
churn
Using our Wellness tracking product, you can provide your employees’ an easy-to-use tool to track their own mental wellness, such as stress, burnout, energy, coping, and engagement, in a secure and private environment.
Employee Retention & Wellness
Sales Conversion and Retention
Convert More Sales, Faster, with Predictive Voice Analytics
Identify which calls (in real-time) have the highest conversion probability, either with existing or new customers.
Track the historical trends of existing customers to see when they are more likely to be receptive to acquire/commit to "products" on call.
Allow supervisors to assess positive or negative interactions by reviewing call atmospheres -real-time or post-call tracking.
Conversion Probability
Get in-depth insights into the buying preferences, personalities, and behavioral tendencies of your highest and lowest-quality leads, allowing segmentation of your customers.
Assess and match remote sales agents success to customers' profile segmentation providing superior customer management.
Sales and Marketing Data
Detect early signs of customer churn probabilities to allow you to take preventive measures
Monitor behavior, satisfaction, and upsell/cross-sell probability
Customer Churn Probability
Let’s talk about your business
Start with a free 30 minute call. We’ll ask the right questions, listen properly and give you an honest view of what’s possible.
Book a Free Call
Try Our Demo !
Blogs

16.The Power of Analytics: Turning Business Data into Smarter Decisions
In today’s fast-paced digital world, businesses generate more data than ever before. From sales transactions and customer feedback to website

15.Why Choosing the Right ERP Partner Matters More Than the ERP Product
When businesses begin their ERP journey, the first instinct is usually to focus on the software. People compare features, modules, dashboards and

14.How ERP Shapes the Business of Today
In today’s fast-moving digital economy, businesses face growing pressure to be more agile, efficient, and data-driven. Customers expect faster service,
Human Resource Screening and Retention Product
Voicesense, with validated results from acoustics and continual Al calibration, can work with you to develop a bespoke recruitment model using our deep analysis of users' responses and your company needs, all being integrated through our plug-and-play software
Utitas our Al driven large and diverse data mining to get interaction and behavior sights regaring-candigames from voice/video maries or from first to
Assist talent resources by fucusing their time efficiencies and attention on these candidates most läaly to succeed in a specific with smart jo math assessmen
Improve candidate ROI using jon matching scores and the in-depth woning profile import of each candidate's tendencies and oft skills
Enhance Candidate Success
Create a streamlined end-to-end recruitment process at the Imp of the hining funnel-by autumatically, and objecttauty, screening for top candidates.
Reduce the total time-to-hire try identifying bottlenecks, proving a swiftar, smoother, and more personalized experience for candidates
Reduce Hiring Time
Track satisfaction levels and churn probability within key departments of your organization identifying “at risk” employees before their performance drops, or those at high risk of churn
Using our Wellness tracking product, you can provide your employees’ an easy-to-use tool to track their own mental wellness, such as stress, burnout, energy, coping, and engagement, in a secure and private environment.
Employee Retention & Wellness
Let’s talk about your business
Start with a free 30 minute call. We’ll ask the right questions, listen properly and give you an honest view of what’s possible.
VoiceSense -AI that listens to how your customers speak and tells you what it means for your business
The science behind VoiceSense is grounded in psycholinguistics and machine learning with a validated correlation between vocal characteristics and personality traits that has been established across millions of voice samples in multiple languages.

Behavioral Speech Analysis

Vocal Analysis

Sentiment Analysis

Predictive Analysis

Let’s talk about your business
Start with a free 30 minute call. We’ll ask the right questions, listen properly and give you an honest view of what’s possible.

Behavioral Speech Analysis

Sentiment Analysis

Vocal Analysis

Predictive Analysis
VoiceSense -AI that listens to how your customers speak and tells you what it means for your business
The science behind VoiceSense is grounded in psycholinguistics and machine learning with a validated correlation between vocal characteristics and personality traits that has been established across millions of voice samples in multiple languages.

Sales Conversion and Retention
Convert More Sales, Faster, with Predictive Voice Analytics
Identify which calls (in real-time) have the highest conversion probability, either with existing or new customers.
Track the historical trends of existing customers to see when they are more likely to be receptive to acquire/commit to "products" on call.
Allow supervisors to assess positive or negative interactions by reviewing call atmospheres -real-time or post-call tracking.
Conversion Probability
Sales and Marketing Data
Get in-depth insights into the buying preferences, personalities, and behavioral tendencies of your highest and lowest-quality leads, allowing segmentation of your customers.
Assess and match remote sales agents success to customers' profile segmentation providing superior customer management.
Detect early signs of customer churn probabilities to allow you to take preventive measures
Monitor behavior, satisfaction, and upsell/cross-sell probability
Customer Churn Probability
Latest Blogs


16.The Power of Analytics: Turning Business Data into Smarter Decisions
In today’s fast-paced digital world, businesses generate more data than ever before. From sales transactions and customer feedback to website


15.Why Choosing the Right ERP Partner Matters More Than the ERP Product
When businesses begin their ERP journey, the first instinct is usually to focus on the software. People compare features, modules, dashboards


14.How ERP Shapes the Business of Today
In today’s fast-moving digital economy, businesses face growing pressure to be more agile, efficient, and data-driven. Customers expect faster service,
Blogs


16.The Power of Analytics: Turning Business Data into Smarter Decisions
In today’s fast-paced digital world, businesses generate more data than ever before. From sales transactions and customer feedback to website


15.Why Choosing the Right ERP Partner Matters More Than the ERP Product
When businesses begin their ERP journey, the first instinct is usually to focus on the software. People compare features, modules, dashboards
Human Resource Screening and Retention Product
Voicesense, with validated results from acoustics and continual Al calibration, can work with you to develop a bespoke recruitment model using our deep analysis of users' responses and your company needs, all being integrated through our plug-and-play software
Conversion Probability
Identify which calls (in real-time) have the highest conversion probability, either with existing or new customers.
Track the historical trends of existing customers to see when they are more likely to be receptive to acquire/commit to "products" on call.
Allow supervisors to assess positive or negative interactions by reviewing call atmospheres -real-time or post-call tracking.
Sales and Marketing Data
Get in-depth insights into the buying preferences, personalities, and behavioral tendencies of your highest and lowest-quality leads, allowing segmentation of your customers.
Assess and match remote sales agents success to customers' profile segmentation providing superior customer management.
Employee Retention &
Wellness
Track satisfaction levels and churn probability within key departments of your organization identifying “at risk” employees before their performance drops, or those at high risk of churn
Using our Wellness tracking product, you can provide your employees’ an easy-to-use tool to track their own mental wellness, such as stress, burnout, energy, coping, and engagement, in a secure and private environment.

